Privacy Policy

1. Introduction

Euro Windows NW ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website eurowindowsnw.com (the "Site") or otherwise interact with us, such as by requesting a quote or contacting our team.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use the Site.

2. Information We Collect

We may collect the following categories of information:

• Contact information you provide, such as your name, email address, phone number, and mailing or project address, when you request a quote, fill out a contact form, or otherwise reach out to us.
• Project details you share with us, such as product interests, measurements, photos, or notes about your windows, doors, or glass wall project.
• Usage data collected automatically, such as your IP address, browser type, device information, pages visited, and referring URLs, typically gathered through cookies and similar technologies.
• Communications you have with us, including emails, phone calls, and messages sent through the Site.

3. How We Use Your Information

We use the information we collect to:

• Respond to quote requests, questions, and other inquiries you submit to us.
• Provide, operate, and improve the Site and our products and services.
• Communicate with you about your project, orders, or upcoming appointments.
• Send you marketing or promotional communications, where permitted, and provide a way to opt out at any time.
• Analyze Site usage and trends to improve user experience.
• Comply with applicable legal obligations and protect the rights, property, and safety of Euro Windows NW, our customers, and others.

4. Cookies and Tracking Technologies

Our Site may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyze Site traffic. Cookies are small data files stored on your device that help us recognize your browser and remember certain information.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of the Site.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• With trusted service providers who perform services on our behalf, such as web hosting, email delivery, analytics, or customer relationship management, and who are contractually obligated to protect your information.
• With installers, suppliers, or manufacturing partners as needed to fulfill your project or order.
• To comply with applicable law, regulation, legal process, or governmental request.
• To protect the rights, property, or safety of Euro Windows NW, our customers, or others.
• In connection with a merger, sale, financing, or acquisition of all or a portion of our business, in which case personal information may be transferred as part of that transaction.

6. Your Choices and Rights

Depending on your state of residence, you may have certain rights regarding your personal information, which may include the right to request access to, correction of, or deletion of your personal information, the right to opt out of certain uses of your information, and the right to receive a copy of your information in a portable format.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below. We will respond to verifiable requests within the timeframe required by applicable law.

You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any marketing email we send, or by contacting us directly.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law, such as for tax, accounting, warranty, or legal compliance purposes.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.

10. Third-Party Links

The Site may contain links to third-party websites, such as social media platforms or manufacturer sites. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We will post the updated policy on this page with a revised "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Euro Windows NW
• Seattle, WA
• Email: info@eurowindowsnw.com
• Phone: (206) 555-0134