Frequently asked questions
Placeholder answers below — we'll expand these with real detail.
What areas do you serve?
We serve the greater Seattle area, including Bellevue, Kirkland, Redmond, Tacoma, and Everett. See our full service area on the contact page.
How long does a typical order take?
Placeholder answer: lead times vary by product line and customization, typically ranging from several weeks to a few months for imported orders.
Do you handle installation, or just supply the products?
Placeholder answer: we can connect you with vetted local installers, or work with your existing contractor.
Are your windows and doors code-compliant in Washington State?
Placeholder answer: yes, our product lines are tested and documented to meet or exceed Washington State energy code requirements.
Can I get samples before ordering?
Placeholder answer: yes, frame and glazing samples are available for most product lines — ask your rep when requesting a quote.
What warranty comes with the products?
Placeholder answer: warranty terms vary by product line; most windows and doors carry a 10-year frame and glass warranty. See individual product pages for specifics.